We dispatch your order daily from Monday–Friday. Your order will be sent with Track and Trace. Depending on the content of your order, we use GLS / DPD / Deutsche Post or PostNL.
For shipping packages to the following countries, we mainly use GLS (with track and trace): The Netherlands, Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, United Kingdom, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, and Czechia.
For shipments to the other countries (including the islands of France, Portugal, Italy, United Kingdom or Spain) we mainly use PostNL (not always with track and trace).
Delayed delivery due to COVID-19
Date: April 10, 2020
At the destination below, we see delays due to COVID-19. Countries take various measures and also change them continuously.
Armenia, Austria, Bermuda, Bahrain, Belarus, Belgium, Bulgaria, Czech Republic, Costa Rica, Cyprus, Denmark, Estonia, Egypt, Equatorial Guinea, El Salvador, France, Finland, Georgia, Germany, Greece, Guinea Bissau, Haiti, Hungary, Iraq, Israel,Italy, Jordan, Kazakhstan, Kosovo, Lithuania, Latvia, Malaysia, Monaco, Norway, Panama, Poland, Portugal, Russia, Romania, Serbia, Slovakia, Spain, Sweden, Switserland, Tonga, Turkey, United Kingdom, Ukraine, United States, Urugay, Vatican, Vietnam.
No delivery possible due to COVID-19
Date: April 10, 2020
The countries below are currently closed for the delivery of mail and parcels.
Algaria, Argentina, Aruba, Australia, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, Brunei Darussalam, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Congo, Cuba, Curacao, Djibouti, Ecuador, Fiji, French Polynesia, Gabon, Ghana, Grenada, Honduras, Hong-Kong, India, Iran, Jamaica, Korea Republic, Kuwait, Laos, Lebanon, Lesotho, Liberia, Libya, Macau, Madagascar, Maldives, Mali, Mauritania, Mexico, Moldovia, Mongolia, Montenegro, Morocco, Myanmar, Namibia, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Rwanda, Samoa, Senegal, Sierra Leone, Singapore, Somalia, South Africa, Sri Lanka, St. Helena St. Kitts and Nevis, St. Lucia, Sudan, Suriname, Swaziland, Thailand, Trinidad and Tobago, Tunisia, Tuvalu, Uganda, Uzbekestan Vanuatu, Wallis and Futuna, Western Sahara, Zimbabwe
The measures and their duration differ per country. These also change continuously. That is why we cannot say for now how long the countries will remain closed.
In exceptional cases it could be that you do not receive your package. When such a case arises where something does go wrong, you can expect us to do everything to our capabilities to deliver your package as soon as possible. Do not hesitate to contact us.
Our shipping costs (from 2017-02-12):
|Letter||Netherlands*||Belgium*||Europe 1*||Europe 2*||Europe 3*||World|
|0–100 gram||€ 3,95||€ 6,50||€ 7,50||€ 7,50||€ 7,50||€ 8,50|
|100–250 gram||€ 3,95||€ 6,50||€ 8,50||€ 8,50||€ 8,50||€ 9,50|
|Package||Netherlands*||Belgium*||Europe 1*||Europe 2*||Europe 3*||World|
|0-1 kg||€ 6,50||€ 8,50||€ 11,95||€ 13,65||€ 14,75||€ 24,40|
|1-2 kg||€ 6,50||€ 8,50||€ 11,95||€ 13,65||€ 22,30||€ 24,40|
|2-5 kg||€ 6,50||€ 8,50||€ 26,40||€ 33,00||€ 34,60||€ 36,61|
|5-10 kg||€ 6,50||€ 12,95||€ 33,00||€ 40,30||€ 41,85||€ 60,62|
|10-20 kg||€ 7,95||€ 12,95||€ 43,95||€ 52,25||€ 53,95||€ 107,60|
|20-30 kg||€ 7,95||€ 14,95||€ 50,95||€ 59,95||-||-|
* These prices (annotated with a star) are including 21% VAT.
Luxembourg, Denmark (excluding Faroe Islands and Greenland), Germany, France (including Corsica and Monaco), Italy (excluding San Marino and Vatican City), Austria, Spain (including Balearic Islands, excl Canary Islands), United Kingdom (excluding Gibraltar and channel Islands), and Sweden.
Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal (including Azores and Madeira), Romania, Slovenia, Slovakia, and Czechia.
Albania, Andorra, Bosnia-Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Croatia, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, and Switzerland.