We dispatch your order daily from Monday–Friday. Your order will be sent with Track and Trace. Depending on the content of your order, we use GLS / DPD / Deutsche Post or PostNL.
For shipping packages to the following countries, we mainly use GLS (with track and trace): The Netherlands, Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, United Kingdom, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Austria, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, and Czechia.
For shipments to the other countries (including the islands of France, Portugal, Italy, United Kingdom or Spain) we mainly use PostNL (not always with track and trace).
Delayed delivery due to COVID-19
Date: September 4, 2020
At the destination below, we see delays due to COVID-19. Countries take various measures and the situation is constantly changing. Unfortunately we have no influence on this. We cannot guarantee a time of delivery
For the countries below, we can provide insight into the average delay:
Australia: 1 - 21 days
Brazil: 20 days
China: 7 - 14 days
Dominican Republic: 3 - 6 days
Finland: 1 - 6 days
France: 1 - 8 days
Ireland: 1 - 11 days
Japan: 7 - 12 dagen
Croatia: 4-7 days
New Zealand: 10 - 14 days
Portugal: 1 - 7 days
Seychelles: 3 - 6 days
Spain: 6 - 14 days
Slovenia: 4-7 days
United Kingdom: 1 - 6 days
United States: 9 - 27 days
We also see delays at the following destinations:
Antigua & Barbuda, Argentina, Armenia, Algeria, Azerbaijan, Bahrain, Barbados, Bermuda, Botswana, Bulgaria,
Central African Republic, Canada, Chile, Colombia, Cuba, Curaçao, Cyprus, Costa Rica, Denmark, Germany,
Estonia, Egypt, El Salvador, Equatorial Guinea, Ghana, Greece, Guatemala, Philippines, French Guiana, Gambia, Georgia,
Guatemala, Hungary, Hong Kong, India, Israel, Iran, Italy, Jamaica, Jordan, Cape Verde, Kazakhstan,
South Korea, Kosovo, Lebanon, Liberia, Lithuania, Latvia, Morocco, Malaysia, Mauritania, Mexico, Montenegro,
Nepal, Niger, Norway, Austria, Ukraine, Paraguay, Peru, Poland, Romania, Russia, Samoa, Saint Lucia, Serbia,
Senegal, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Suriname, Thailand, Tonga, Chad, Czech Republic,
Trinidad and Tobago, Turkey, Uruguay, Vatican City, Vietnam, Belarus, South Korea, Sweden, Switzerland, Zambia.
No delivery possible due to COVID-19
Date: September 4, 2020
The countries below are currently closed for the delivery of mail and parcels. Mail and package delivery is not possible. At this time we do not know when the situation changes, nor can we tell you when routes reopen. The situation changes per country.
Anguilla, Bhutan, Brunei, Bahamas, Belize, Bolivia, Domenica, Ecuador, Guyana, Grenada, Guinea Bissau, Guinea, Haiti, Honduras, Cayman Islands, Laos, Libya, Virgin Islands, Mongolia, Montserrat, Nicaragua, Panama, Papua New Guinea, Saba & Sint Eustatius, Seychelles, Saint Kitts and Nevis, Syria, Saint Vincent and the Grenadines, Tajikistan, Turkmenistan, Venezuela, Yemen, South Sudan.
Our shipping costs (from 2017-02-12):
|Letter||Netherlands*||Belgium*||Europe 1*||Europe 2*||Europe 3*||World|
|0–100 gram||€ 3,95||€ 6,50||€ 7,50||€ 7,50||€ 7,50||€ 8,50|
|100–250 gram||€ 3,95||€ 6,50||€ 8,50||€ 8,50||€ 8,50||€ 9,50|
|Package||Netherlands*||Belgium*||Europe 1*||Europe 2*||Europe 3*||World|
|0-1 kg||€ 6,50||€ 8,50||€ 11,95||€ 13,65||€ 14,75||€ 24,40|
|1-2 kg||€ 6,50||€ 8,50||€ 11,95||€ 13,65||€ 22,30||€ 24,40|
|2-5 kg||€ 6,50||€ 8,50||€ 26,40||€ 33,00||€ 34,60||€ 36,61|
|5-10 kg||€ 6,50||€ 12,95||€ 33,00||€ 40,30||€ 41,85||€ 60,62|
|10-20 kg||€ 7,95||€ 12,95||€ 43,95||€ 52,25||€ 53,95||€ 107,60|
|20-30 kg||€ 7,95||€ 14,95||€ 50,95||€ 59,95||-||-|
* These prices (annotated with a star) are including 21% VAT.
Luxembourg, Denmark (excluding Faroe Islands and Greenland), Germany, France (including Corsica and Monaco), Italy (excluding San Marino and Vatican City), Austria, Spain (including Balearic Islands, excl Canary Islands), United Kingdom (excluding Gibraltar and channel Islands), and Sweden.
Bulgaria, Estonia, Finland, Hungary, Ireland, Latvia, Lithuania, Poland, Portugal (including Azores and Madeira), Romania, Slovenia, Slovakia, and Czechia.
Albania, Andorra, Bosnia-Herzegovina, Canary Islands, Cyprus, Faroe Islands, Gibraltar, Greece, Greenland, Iceland, Channel Islands, Croatia, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Norway, Ukraine, San Marino, Serbia, and Switzerland.